All Stories
Lead with Context, Not Control: How Netflix Lets Junior Employees Make Million-Dollar Decisions
I was sitting on my balcony the other evening, watching the sun go down, and a thought kept nagging at...
Qwikster: The Biggest Mistake Reed Hastings Ever Made — And What He Learned
I was scrolling Twitter at midnight the other night – the kind of doomscrolling where you know you should stop...
How Netflix Killed Its Own DVD Business to Become a Streaming Giant
I was mapping the Netflix timeline when something stopped me. By 2007, Netflix had built one of the most efficient...
Netflix Opens the Books: Why Reed Hastings Shares Everything with Every Employee
A friend of mine launched his startup last month, and at the party afterward I asked him what his policy...
Netflix Has a Five-Word Expense Policy — And It Works Better Than Your 200-Page Handbook
I was sitting in a meeting last week where we spent forty-five minutes debating whether employees should be allowed to...
How Netflix Culture Almost Failed in Japan, Brazil, and the Netherlands
My Uber driver last Friday was from Brazil, and we got talking about work culture. He said something that stuck...
Netflix Is a Team, Not a Family, and That Changes Everything
I have been thinking about something Patty McCord said that changed the entire trajectory of Netflix’s culture. She was watching...
Netflix Pays No Bonuses — And It Is the Smartest Compensation Strategy in Tech
I have always been fascinated by companies that reject conventional wisdom not because they want to be contrarian, but because...
